Pacific Coast Star Logo

 

  This is a common question regarding internet orders. We process orders in accordance to Credit Card processors strict policies.
  Credit Card regulations state NO FUNDS be taken from a customers credit card until all or part of the merchandise has actually shipped, unless previous arrangements have been made.*
  When you place your order, your financial institution will place a pre-authorization (or hold) on the amount to verify the funds are available. This is not an actual charge to your card. This authorization will "fall off" generally 5 to 10 days (every financial institution is different).
  When we process your order and ship it, that is when we charge the card. In some cases this may appear to be a second charge on your card if the original authorization is still pending. In most cases you can call your bank and ask them to remove the hold if needed. Typically when they see a matching charges for the exact same amount, they understand the authorization is no longer needed.
 

*except in the cases of custom orders or when you (the customer) request that we charge the card before shipping.

Yamaha Star Indian Victory
Triumph Can Am

 

 

 

 

 

 

 

 

 

 

 

 

Pacific Coast Star Logo

 

We currently only charge sales tax to customers located in Washington state.

 

Yamaha Star Indian Victory
Triumph Can Am

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pacific Coast Star Logo

 

  Since some customers prefer credit towards a future purchase we do not automatically process refunds to your credit card without your approval and acceptance of our refund policies. Once we refund your card, the amount of time it takes to show up on your credit card is dependant upon your financial institution. We have no control or influence over the time it takes.

 

Yamaha Star Indian Victory
Triumph Can Am

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

www.pacificcoastcruisers.com www.atlanticcoastcruisers.com www.atlanticcoaststar.com www.pacificcoastbmw.com www.pacificcoastvictory.com
www.pacificcoastindian.com www.pacificcoasttriumph.com www.pacificcoastcanam.com are divisions of www.pacificcoaststar.com